At Greenbank, we understand the importance of protecting the privacy and security of your personal information. We are committed to protecting your personal information in accordance with the General Data Protection Regulation (GDPR). This information outlines our policy regarding the collection and storage of photo ID information.

Collection and Storage of Information

We collect and store information as part of our security measures. This information may include:

1. Identification Document: The name, photograph, and identification number of the identification document you provide.

2. Personal Details: Basic information such as your full name, address, date of birth, and contact details as provided on your identification document.

We collect this information through various means, including:

- Online Registration: When you create an account or sign up for our services, we may collect your information during the registration process.

- Transactions: If you engage in any financial transactions with us, we may request your information to verify your identity as part of our anti-money laundering procedures.

- Identity Verification: We may ask for your information to confirm your identity during certain interactions with our staff or during account verification processes.

Purpose and Use of Information

We collect and store information for the following purposes:

1. Security and Fraud Prevention: We use your information to verify your identity and prevent fraudulent activities.

2. Identity Verification: Your information helps us verify your identity during certain interactions with our staff or during account verification processes.

3. Anti-Money Laundering: We may be required to collect and store information to comply with anti-money laundering laws.

4. Legal Compliance: We may access and collect your information to comply with court orders, subpoenas, or other legal requests.

Data Security and Protection

We understand the importance of keeping your information secure and take appropriate measures to protect it. We have implemented the following security measures to safeguard your information:

1. Encryption: We encrypt your information to protect it from unauthorized access.

2. Limited Access: Access to your information is limited to authorized personnel who have a legitimate need for it.

3. Regular Monitoring: We regularly monitor and test our security systems to ensure their integrity.

4. Strict Access Controls: We implement strict access controls to limit access to sensitive data, including information.

Data Retention and Erasure

We will retain your information only for as long as necessary to fulfill the purposes outlined in this policy. Once the purpose has been fulfilled, we will securely erase or anonymize your information. However, we may be required to retain some information by law or for legal or regulatory purposes.

Data Sharing and Transfer

We share your information with authorized third parties when necessary to fulfill our legal and contractual obligations or to protect the rights, property, or safety of Greenbank, our customers, or others. These parties may include:

- Service Providers: We may disclose your information to third-party service providers who assist us in providing our services to you.

- Law Enforcement: We may disclose your information to law enforcement agencies in response to legal requests or to prevent illegal activities.

Your Rights and Choices

You have certain rights regarding your information, including:

- Access: You have the right to access your information we hold about you.

- Correction: You have the right to request the correction of inaccurate or incomplete information about yourself.

- Deletion: You have the right to request the deletion of your information, subject to certain legal requirements.

- Objection: You have the right to object to our processing of your information, subject to certain legal requirements.

- Restriction: You have the right to restrict the processing of your information, subject to certain legal requirements.

- Portability: You have the right to receive a copy of your information in a structured, commonly used and machine-readable format.

Contact Us

If you have any concerns or questions regarding our policy or the storage and usage of your information, please reach out to us at:

Greenbank, Unit 5 Melling Drive, Kirkby, Liverpool, L32 1TT


At Greenbank, we are committed to protecting your privacy and security. By collecting and storing your information, we aim to enhance our security measures and comply with applicable laws and regulations. We understand the importance of transparency and will inform you of any changes or updates to this policy.

Your Right To Complain

If you have a complaint about our use of your information, you can contact the Information Commissioner’s Office via their website at or write to them at:

Information Commissioner's Office
Wycliffe House
Water Lane


You should also be aware that when you visit our website we collect certain information that does not identify you personally, but provides us with “usage data,” such as the number of visitors we receive or what pages are visited most often.

Like many other web sites, we use “cookie” technology. A “cookie” is an element of data that a web site can send to your browser. It is not a computer program and has no ability to read data on your computer or instruct your computer to perform a function. A “cookie” is only used so that the web site can recognise repeat users, track usage patterns and better serve you when you return to the site. Most browsers provide a simple procedure that will enable you to control whether you want to receive cookies or not.

Linking to Other Sites

Our web site provides links to other web sites, not owned or controlled by us, that we think might be useful or of interest to you. We cannot, however, be responsible for the privacy practices used by other web sites or their content or accuracy.

Property Information

All measurements, areas and distances mentioned are approximate and are issued as a guide only. If such details are fundamental to a purchase, purchasers must rely on their own enquiries. Nothing in these particulars should be seen as a statement that the property or any fixture described or shown is in good condition or otherwise. Purchasers must satisfy themselves as to the condition of any property or item included within the sale. None of the appliances or services mentioned in these particulars have been tested and no warranty is given or implied. If reference is made either to alterations to the property or a change of use, no warranty is given by us or the Vendors/Lessors that any planning or other consents or Building Regulations approval has been obtained. Where references are made to potential uses (subject to planning) this information is given in good faith although purchasers must take their own enquiries to the relevant authorities. Most importantly if there is any particular aspect of the property about which you would like further information, we invite you to discuss this with us before you travel to view the property.


You acknowledge that you are solely responsible for the use to which you put this website and all information you obtain from it. All warranties, conditions, representations and terms are hereby excluded to the fullest extent permitted by law. We and all contributors to this website hereby disclaim to the fullest extent permitted by law all liability for any loss or damage including any consequential or indirect loss or damage incurred by you, whether arising in tort, contract or otherwise, and arising out of or in relation to or in connection with your access to, or use of, or inability to use this website


The copyright of text and images on this website belongs to us. You may not make a permanent copy of or reproduce this web site in any form. You may not reproduce or incorporate this web site into any other website. You may only print, display or download temporary copies of the content to your computer for your own personal non-commercial use. You may not link to this site or frame it without the express consent from us.

Review of This Policy

We keep this Policy under regular review. This Policy was last updated on 7th March 2024.